Sprout's Smart Inbox is the enterprise gold standard β priced like it. Standard runs $199/seat/month annual, listening costs extra, and AI comes in a 100-credit ration. HeyRepli brings the replies to teams without a procurement department.
Sprout Social pricing verified 2026-09-28 from the official pricing page. HeyRepli from heyrepli.com/pricing.
| Feature | HeyRepli | Sprout Social |
|---|---|---|
| Pricing model | β Flat plans, free tier forever | Per seat: Standard $199/seat/mo annual ($249 monthly) |
| AI usage | β 50 free replies/mo; paid scales with volume | 100 AI credits/seat/month on Trellis agent |
| Social listening | β Mention tracking included | Paid add-on (Standard tier and up) |
| Analytics | Engagement reporting included | Premium Analytics = additional paid add-on |
| Replies workflow | AI drafts in your voice; approve or auto-send | β Smart Inbox with 'teammate is viewing' β human-composed, AI-assisted |
Connect all 8 platforms via OAuth; the unified queue works the way your team is trained, minus the seat math.
HeyRepli learns brand tone from post history β drafts land in your voice, reviewable by the team before sending.
Track first-response time before and after. Teams typically cut it from hours to minutes in week one β that's the slide that justifies the switch.
Per seat, per month: Essentials $79 annual/$99 monthly, Standard $199/$249, Professional $299/$399, Advanced $399/$499, Enterprise custom β verified from their pricing page Sep 25, 2026. Listening, Premium Analytics, and Advocacy cost extra on top.
No. The Trellis AI agent assists within a 100-credit-per-seat monthly ration, and the Smart Inbox remains a human-composed workflow with collaboration features. There's no voice-learned auto-drafting of every inbound message.
No β social listening is a paid add-on available from the Standard tier upward, quoted separately from seat pricing.
Large orgs with compliance requirements, multi-brand enterprise routing, review-platform monitoring (Trustpilot, Google Play, App Store), and budget for add-ons. For lean teams that just need fast, on-brand replies, the per-seat model penalizes exactly the collaboration you want.
Free plan: 50 Smart replies, 5 rewrites, 10 scheduled posts - every month. No credit card.
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